customer relations Assistant

Chinabank PH; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Chinabank PH is seeking a Customer Relations Assistant to help clients open and close accounts, guide them through savings and investment products, and ensure documentation is complete.

You will handle transactions with accuracy, report onsite, and build strong client relationships while upholding bank standards and customer-first service. Fresh graduates welcome; training will be provided; opportunities for career growth in banking and financial services.

Qualifications

• Bachelor’s degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal skills.
• Willingness to report onsite.

Responsibilities

• Handle day-to-day financial transactions with accuracy and professionalism.
• Open and close accounts while ensuring SOP compliance.
• Provide clear guidance on savings and investment products.
• Deliver excellent customer service and build strong client relationships.

Skills

Communication

Interpersonal skills

Customer service

Education

Bachelor's degree in Finance/Banking/Business

Job description

Job Description:

As a Customer Relations Assistant (CRA), you'll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.

What You Will Be Doing

• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures
• Provide clear guidance on savings and investment products
• Deliver excellent customer service and build strong client relationships

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free
• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• You grow into a trusted representative of the bank

Qualifications

• Bachelor's/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

What You Can Expect Here

• A supportive environment that values learning and growth
• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction