Customer Master Data Management Specialist

SGS (Malaysia) Sdn Bhd; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

SGS (Malaysia) Sdn Bhd is seeking a Customer Master Data Management Specialist to ensure quality and timeliness of master data setup across the system. You will maintain controls, coordinate with cross-functional teams, and drive improvements in master data processes.

The role requires 3+ years in Master Data Management, experience with financial systems (Oracle E-Business Suite a plus), and strong analytical skills.

Qualifications

• Bachelor's degree, preferably in Business.
• 3+ years of professional experience in Master Data Management.
• Experience in financial systems; Oracle E-Business Suite is a plus.
• Familiarity with MS Excel.
• Analytical skills with high attention to detail.
• Able to work independently and as part of a strong team.
• Good understanding of data structures and architecture.

Responsibilities

• Ensure quality, completeness, accuracy, and timeliness of Master Data setup/maintenance.
• Maintain internal controls for master data records.
• Coordinate with cross-functional teams to ensure data quality.
• Perform regular review and cleanup of master data.
• Support master data process improvement initiatives.
• Create or update documentation and training materials for Master Data.
• Primary contact with country-based account management, commercial and related departments.
• Manage and drive Master Data team responsibilities.
• Perform user acceptance testing on defect resolution and enhancements.
• Inform Supervisors of issues or opportunities with existing customers.

Skills

Analytical skills

Attention to detail

Independent worker

Team player

Data architecture understanding

Education

Bachelor's degree

Tools

Oracle E-Business Suite

MS Excel

Job description

Customer Master Data Management Specialist

Full-time

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Responsible for quality, completeness, accuracy, and timeliness of Master Data set up/maintained in the system. The MDM Specialist will also ensure that internal controls for master data records are in place and effective.

Ensure the integrity and accuracy of master data entry in the system without sacrificing timeliness in completing the process.

Interpret information correctly and able to make sound decisions to support the business while maintaining controls during set up.

Apply corporate rules and best practices when reviewing requests to identify errors in global data fields and rejects, escalates or remediates errors, if any.

Create or update existing documentation and training materials related to Master Data Management process.

Coordinate with cross-functional teams to ensure consistent quality of data.

Perform regular review and clean-up of master data.

Ensure internal controls relating to maintenance of master data are in place and effective.

Support implementation of master data process improvement initiatives.

Informing Supervisors of any issues or opportunities with existing customers, such as outdated customer contact information.

Being the primary contact with the country-based account management team, commercial and other related departments/ / function

Manage and drive responsibilities to Master Data team, establishing strong relationships with business contacts, and making decisions based on results.

Perform user acceptance testing on defect resolution and enhancements.

Bachelor's Degree, preferably in Business

3+ years of professional experience in Master Data Management

Experience in financial systems (knowledge of Oracle E Business Suite is nice to have)

Familiarity with MS Excel

Analytical skills with high focus on the details

Demonstrate proper attitude in relation to assigned responsibilities

Able to work independently

Strong team player

Good understanding of data structures and architecture