Customer Growth Partner

WrkPod Inc.; Dumaguete; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

WrkPod Inc. is seeking a proactive Customer Growth Partner to bridge initial client interest and long-term project success within our design and development ecosystem.

You will act as a strategic advisor, driving high-quality engagement and managing the sales pipeline to scale our agency's footprint and revenue growth. Join a fast-paced team where collaboration with creative and technical staff ensures feasible, well-handled projects and strong client outcomes.

Qualifications

• 3–5 years in sales or account management within a digital agency or software firm.
• Proven track record of meeting or exceeding revenue targets with high-value sales cycles.
• Understanding of UI/UX design and modern web development frameworks.
• Excellent verbal and written communication for non-technical stakeholders.
• CRM proficiency with HubSpot, Salesforce or Pipedrive.
• Strong analytical skills to interpret sales data and adjust strategies.
• Autonomous in a fast-paced, accountable environment.
• Bachelor’s degree in Business, Marketing, IT or related field.

Responsibilities

• Identify and qualify high-potential leads through outreach and networking in the digital product space.
• Conduct discovery calls to diagnose client pain points and align with our services.
• Develop project proposals and pitch decks that articulate value and approach.
• Negotiate contract terms and SLAs for mutual benefit.
• Collaborate with creative and technical teams for feasibility and handovers.
• Maintain records of sales activities and forecasts in the CRM.
• Nurture long-term client relationships to identify upsell opportunities.
• Monitor industry trends to refine sales strategy and market positioning.

Skills

Lead generation

Sales pipeline

CRM proficiency

Negotiation

Communication

Account management

Proposal development

Education

Bachelor’s degree in Business, Marketing, Information Technology, or related field

Tools

HubSpot

Salesforce

Pipedrive

Job description

Overview

We are seeking a proactive Customer Growth Partner to bridge the gap between initial client interest and long-term project success within our design and development ecosystem. You will act as a strategic advisor to prospective clients, ensuring that every partnership begins with a clear understanding of their business goals and our technical capabilities. By driving high-quality engagement and managing the sales pipeline, you will play a pivotal role in scaling our agency's footprint and fostering sustainable revenue growth.

Responsibilities

• Identify and qualify high-potential leads through active outreach and strategic networking within the digital product space.

• Conduct discovery calls to diagnose client pain points and align them with the company’s specialized design and development services.

• Develop comprehensive project proposals and pitch decks that clearly articulate our value proposition and technical approach.

• Negotiate contract terms and service level agreements to ensure mutually beneficial outcomes for both the client and the agency.

• Collaborate closely with the creative and technical teams to ensure feasibility and smooth handovers for new projects.

• Maintain accurate records of all sales activities and forecasts within our internal CRM system.

• Nurture long-term relationships with existing clients to identify opportunities for account expansion and upsells.

• Monitor industry trends and competitor activity to refine our sales strategy and market positioning.

Requirements

• Minimum of 3 to 5 years of experience in sales or account management specifically within a digital agency or software development firm.

• Proven track record of meeting or exceeding revenue targets and managing high-value sales cycles.

• Deep understanding of the UI/UX design process and modern web development frameworks.

• Exceptional verbal and written communication skills with the ability to present complex technical concepts to non-technical stakeholders.

• Proficiency in using modern CRM tools like HubSpot, Salesforce, or Pipedrive for pipeline management.

• Strong analytical skills to interpret sales data and adjust strategies based on performance metrics.

• Ability to work autonomously in a fast-paced, friendly environment while maintaining high levels of professional accountability.

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field.