Customer Experience Supervisor

Recruitify_HR; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Recruitify_HR in Cebu City is seeking a customer-focused professional to join our team. You will address inquiries, resolve issues, and provide solutions across phone, email, and chat to ensure a superior client experience.

The ideal candidate communicates clearly, demonstrates problem-solving skills, and has customer service experience. You will collaborate with colleagues to deliver consistent, high-quality support for our clients. Training will be provided to ensure you succeed.

Qualifications

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Customer service experience preferred
• Proficiency in relevant software and systems

Responsibilities

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and concerns effectively
• Provide product/service information and support
• Collaborate with team members to ensure excellent customer experience

Skills

Excellent communication

Problem-solving

Customer service experience

Software proficiency

Job description

Recruitify_HR in Cebu City is seeking a customer-focused professional to join our team. You will address inquiries, resolve issues, and provide solutions across phone, email, and chat to ensure a superior client experience.

The ideal candidate communicates clearly, demonstrates problem-solving skills, and has customer service experience. You will collaborate with colleagues to deliver consistent, high-quality support for our clients. Training will be provided to ensure you succeed.