Customer Experience Specialist | Equity & Bonus Eligible

Neksjob Philippines; Davao del Sur; On-site; PHP 223,200 - 357,120; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Government Mandated Benefits

Professional Development

Job summary

Neksjob Philippines is seeking a Call Center Agent to serve as the main point of contact between the company and its customers. You will handle incoming and outgoing calls, address customer concerns, process requests and transactions, and help keep customer records accurate.

The role emphasizes clear product explanations, proactive problem solving, and detailed call notes. The position offers professional development opportunities and access to performance-based incentives.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Keep accounts updated
• Take detailed call notes

Skills

Customer service

Communication

Problem solving

Attention to detail

Job description

Neksjob Philippines is seeking a Call Center Agent to serve as the main point of contact between the company and its customers. You will handle incoming and outgoing calls, address customer concerns, process requests and transactions, and help keep customer records accurate.

The role emphasizes clear product explanations, proactive problem solving, and detailed call notes. The position offers professional development opportunities and access to performance-based incentives.