Customer Support Agent — Growth, Bonuses & Equity

Neksjob Philippines; Davao del Sur; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a Call Center Agent and Customer Service Representative in the Philippines. You'll assist customers by answering questions, resolving concerns, processing requests, and ensuring every interaction reflects excellent customer service.

In this role you will answer customer calls, explain products and policies, resolve issues quickly, and keep detailed notes of each interaction. Join our team to grow with a company that values professional development, performance

Qualifications

• 6 months call center or customer service experience.
• Strong verbal and written communication skills.
• Ability to update records accurately.

Responsibilities

• Answer customer calls and inquiries.
• Explain products, services, and policies.
• Resolve customer issues promptly and professionally.
• Update accounts and maintain accurate records.
• Document details of every customer interaction.

Skills

Customer service

Communication skills

Problem solving

Job description

Neksjob Philippines is seeking a Call Center Agent and Customer Service Representative in the Philippines. You'll assist customers by answering questions, resolving concerns, processing requests, and ensuring every interaction reflects excellent customer service.

In this role you will answer customer calls, explain products and policies, resolve issues quickly, and keep detailed notes of each interaction. Join our team to grow with a company that values professional development, performance