Customer Experience Specialist - Equity & Bonuses Eligible

Neksjob Philippines; Misamis Oriental; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking an Experienced Customer Service Representative to be the voice of the company, assisting customers with their needs while delivering outstanding service. You will answer inquiries, resolve concerns, process customer requests, and ensure every interaction leaves a positive impression.

As a Call Center Agent, you will update records, keep detailed notes, and explain products, services, and policies to customers.

Qualifications

• At least 6 months call center experience

Responsibilities

• Answer customer calls and assist with inquiries.
• Explain products, services, and company policies.
• Resolve customer issues quickly and professionally.
• Update customer records and account information.
• Keep detailed notes of every customer interaction.

Job description

Neksjob Philippines is seeking an Experienced Customer Service Representative to be the voice of the company, assisting customers with their needs while delivering outstanding service. You will answer inquiries, resolve concerns, process customer requests, and ensure every interaction leaves a positive impression.

As a Call Center Agent, you will update records, keep detailed notes, and explain products, services, and policies to customers.