Account Support Specialist — Equity & Bonus Eligible

Neksjob Philippines; Pampanga; On-site; PHP 156,000 - 246,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in Pampanga is seeking a Customer Support - Call Center Agent to assist customers with account-related concerns, process requests, and update information. You will maintain service quality and protect customer data.

The role emphasizes clear communication, attention to detail, and reliable data-entry skills, with opportunities for professional development and performance-based incentives.

Qualifications

• At least 1 year of call center experience.
• Good communication and customer service skills.
• Strong attention to detail.
• Basic computer and data-entry skills.
• Professional and trustworthy.

Responsibilities

• Assist customers with account concerns.
• Process account requests and transactions.
• Verify and update customer information.
• Explain account policies and procedures.
• Resolve customer issues efficiently.
• Maintain accurate customer records.

Skills

Call center experience

Communication skills

Attention to detail

Data-entry skills

Professional and trustworthy

Job description

Neksjob Philippines in Pampanga is seeking a Customer Support - Call Center Agent to assist customers with account-related concerns, process requests, and update information. You will maintain service quality and protect customer data.

The role emphasizes clear communication, attention to detail, and reliable data-entry skills, with opportunities for professional development and performance-based incentives.