Customer Care Specialist — Equity, Commission & Bonuses

Neksjob Philippines; Davao del Sur; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is seeking a Start ASAP Call Center Agent to deliver timely customer support and ensure a positive experience for every caller. The role requires clear communication, empathy, and the ability to troubleshoot common issues in a fast-paced environment.

You'll respond to calls, explain products and policies, resolve concerns, update customer records, and record detailed notes for each interaction.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Respond to customer calls and provide timely assistance.
• Explain products, services, and company policies clearly.
• Address customer concerns and find appropriate solutions.
• Update customer accounts and maintain accurate records.
• Record detailed notes for every customer interaction.

Skills

Call center experience

Job description

Neksjob Philippines is seeking a Start ASAP Call Center Agent to deliver timely customer support and ensure a positive experience for every caller. The role requires clear communication, empathy, and the ability to troubleshoot common issues in a fast-paced environment.

You'll respond to calls, explain products and policies, resolve concerns, update customer records, and record detailed notes for each interaction.