Customer Experience Specialist

Recruitify_HR; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

Recruitify_HR is looking for a dedicated customer service representative based in Pasig, Metro Manila. In this role, you will assist customers by responding to inquiries and providing accurate information about products and services.

The ideal candidate has a high school diploma and must possess excellent communication and interpersonal skills, along with the ability to resolve issues efficiently while maintaining a professional demeanor. Enjoy working in a supportive team environment.

Qualifications

• 35 years of experience in customer service is required.
• Ability to work effectively in a team environment.

Responsibilities

• Assist customers with inquiries and provide accurate information regarding products and services.
• Process orders, returns, and exchanges efficiently to ensure customer satisfaction.
• Resolve complaints and issues in a timely manner while maintaining a professional demeanor.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal teams to enhance customer experience.

Skills

Excellent communication

Interpersonal skills

Strong problem-solving abilities

Education

High School Diploma or equivalent

Job description

Recruitify_HR is looking for a dedicated customer service representative based in Pasig, Metro Manila. In this role, you will assist customers by responding to inquiries and providing accurate information about products and services.

The ideal candidate has a high school diploma and must possess excellent communication and interpersonal skills, along with the ability to resolve issues efficiently while maintaining a professional demeanor. Enjoy working in a supportive team environment.