Entry-Level Customer Experience Specialist

Recruitify_HR; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Recruitify_HR is seeking an entry-level Customer Service Representative in Pasig, Metro Manila. You will handle customer inquiries, provide accurate product and service information, and work to resolve concerns with professional, efficient service.

You will document interactions, maintain records, and aim to meet or exceed service metrics. Training programs will be available to enhance communication and technical skills as part of ongoing development.

Qualifications

• Bachelor's degree in a relevant field is preferred.
• Entry-level with 0–2 years of experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Handle customer inquiries and provide accurate information regarding products and services.
• Resolve customer complaints in a professional and efficient manner.
• Document customer interactions and maintain records in the database.
• Meet and exceed performance metrics and service levels.
• Participate in training and development programs to enhance communication and technical skills.

Skills

Strong communication skills

Interpersonal skills

Customer service

Education

Bachelor's degree in a relevant field

Job description

Recruitify_HR is seeking an entry-level Customer Service Representative in Pasig, Metro Manila. You will handle customer inquiries, provide accurate product and service information, and work to resolve concerns with professional, efficient service.

You will document interactions, maintain records, and aim to meet or exceed service metrics. Training programs will be available to enhance communication and technical skills as part of ongoing development.