Customer Experience Specialist

Recruitify_HR; Mandaluyong; On-site; PHP 180,000 - 260,000; Full time

Job summary

Recruitify_HR in Mandaluyong, Metro Manila, Philippines, seeks a Customer Service Representative to provide exceptional service across multiple channels and resolve inquiries promptly. You will maintain accurate records of customer interactions and transactions, collaborate with team members to improve service delivery, assist in training new staff, and adapt quickly in a fast-paced environment.

Educational qualifications include a high school diploma.

Qualifications

• Educational qualifications: High school diploma or equivalent.
• Experience: 1-3 years in a customer service role.
• Skills: Strong communication and interpersonal skills.
• Qualities: Empathetic and customer-focused attitude.
• Responsibilities: Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Assist in the training of new staff as needed.

Skills

Strong communication

Interpersonal skills

Empathetic

Education

High school diploma or equivalent

Job description

Recruitify_HR in Mandaluyong, Metro Manila, Philippines, seeks a Customer Service Representative to provide exceptional service across multiple channels and resolve inquiries promptly. You will maintain accurate records of customer interactions and transactions, collaborate with team members to improve service delivery, assist in training new staff, and adapt quickly in a fast-paced environment.

Educational qualifications include a high school diploma.