Customer Experience Specialist

Notre Dame; Hinoba-an; Hybrid; PHP 200,000 - 280,000; Full time

Job summary

Notre Dame in the Philippines is seeking a Customer Service Representative to deliver comprehensive support to clients throughout the journey, handling inquiries, concerns, and service needs from start to finish.

You will assist customers with product information, resolve issues, and ensure satisfaction across touchpoints, while maintaining a positive, empathetic, and professional attitude at all times to create a seamless experience.

Qualifications

• Assist customers with product information.
• Resolve issues and ensure customer satisfaction across touchpoints.
• Maintain a positive, empathetic, and professional attitude toward customers.

Responsibilities

• Deliver comprehensive customer support to clients from start to end of the journey.
• Handle inquiries, concerns, and service needs across all touchpoints.
• Assist customers with product information and resolve issues to ensure satisfaction.

Job description

Notre Dame in the Philippines is seeking a Customer Service Representative to deliver comprehensive support to clients throughout the journey, handling inquiries, concerns, and service needs from start to finish.

You will assist customers with product information, resolve issues, and ensure satisfaction across touchpoints, while maintaining a positive, empathetic, and professional attitude at all times to create a seamless experience.