Customer Experience Agent – Flexible Hours

stack sourcinggg; Mandaluyong; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Flexible hours

Training provided

Job summary

stack sourcinggg is seeking an entry-level customer service representative in the Philippines. The role involves assisting clients via phone, email, or chat, resolving inquiries, and maintaining records to ensure a high-quality customer experience.

The position emphasizes strong English communication, teamwork, and the ability to adapt to a fast-paced environment with flexible hours including evenings and weekends.

Qualifications

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level (No experience required).
• Skills and Competencies: Proficiency in English language.
• Qualities and Traits: Strong communication skills and a positive attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to clients via phone, email, or chat.
• Resolve customer inquiries and complaints in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience.
• Assist in the training of new team members as needed.

Skills

English proficiency

Education

High school diploma or equivalent

Job description

stack sourcinggg is seeking an entry-level customer service representative in the Philippines. The role involves assisting clients via phone, email, or chat, resolving inquiries, and maintaining records to ensure a high-quality customer experience.

The position emphasizes strong English communication, teamwork, and the ability to adapt to a fast-paced environment with flexible hours including evenings and weekends.