Customer Experience Associate

Recruitify_HR; Tarlac City; On-site; PHP 210,000 - 270,000; Full time

Job summary

Recruitify_HR is seeking a customer service professional in the Philippines to provide exceptional assistance via phone and email. You will handle inquiries, maintain accurate records, and collaborate with teammates to improve service delivery.

The role requires a Bachelor’s degree and 0-2 years of experience, with a focus on empathy, patience, and a customer-first attitude. Flexible hours may be available to meet business needs.

Qualifications

• Bachelor’s degree in a relevant field.
• 0-2 years of customer service or related experience.
• Strong communication and interpersonal skills.
• Empathetic, patient, and customer-focused mentality.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Working hours may be flexible.

Responsibilities

• Provide exceptional customer service via phone and email.
• Assist customers with inquiries and service requests promptly.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with team members to improve service delivery.
• Adhere to company policies while handling queries.

Skills

Communication

Interpersonal skills

Education

Bachelor's degree

Job description

Recruitify_HR is seeking a customer service professional in the Philippines to provide exceptional assistance via phone and email. You will handle inquiries, maintain accurate records, and collaborate with teammates to improve service delivery.

The role requires a Bachelor’s degree and 0-2 years of experience, with a focus on empathy, patience, and a customer-first attitude. Flexible hours may be available to meet business needs.