Service Associate - Precision Teller & Customer Experience

RCBC; Tabuelan; On-site; PHP 279,000 - 357,000; Full time

Job summary

RCBC in the Philippines seeks a dedicated professional to provide competent over-the-counter services in the Business Center, while ensuring policy compliance and risk mitigation. You will engage clients, support service initiatives, and help meet branch objectives through excellent customer care.

Ideal candidates are graduates of any 4-year course, with fresh graduates welcome, capable of handling complexity, and possessing strong empathy, time management, and attention to detail.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity and make efficient decisions.
• Diligent with strong time management.
• Strong monitoring and security awareness.
• Empathic and able to engage with people.

Responsibilities

• Provide efficient, accurate over-the-counter services with high quality.
• Ensure compliance with BSP/AMLA regulations and internal policies.
• Identify risk and apply bank policies to prevent issues.
• Engage with clients and support service-related initiatives.

Skills

Customer service

Regulatory compliance

Risk awareness

Attention to detail

Time management

Empathy

Education

Bachelor's degree (4-year)

Job description

RCBC in the Philippines seeks a dedicated professional to provide competent over-the-counter services in the Business Center, while ensuring policy compliance and risk mitigation. You will engage clients, support service initiatives, and help meet branch objectives through excellent customer care.

Ideal candidates are graduates of any 4-year course, with fresh graduates welcome, capable of handling complexity, and possessing strong empathy, time management, and attention to detail.