Customer Care Specialist — World‑Class Support

TaskUs; Imus; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

Great benefits package

Professional growth opportunities

Inclusive workplace

Job summary

TaskUs is seeking a Customer Care Specialist (Teammate) to deliver world-class service across phone, email, and live chat. You will resolve inquiries, document interactions, and collaborate with internal teams to maintain high customer satisfaction.

The role emphasizes adaptability, strong communication, and a customer-centric approach within a People First culture and competitive benefits.

Qualifications

• Proficient in Windows/Mac OS, MS Office and Google apps.
• Fluent in English reading and writing.
• Familiar with customer support software and internal tools.

Responsibilities

• Deliver exceptional customer service via phone, email and chat.
• Provide accurate, timely responses and resolve issues.
• Document interactions per SOP and escalate when needed.

Skills

Computer literacy

English fluency

Customer support tools

Problem-solving

Teamwork

Adaptability

Written & verbal communication

Education

High school diploma

Tools

Zendesk

Slack

Job description

TaskUs is seeking a Customer Care Specialist (Teammate) to deliver world-class service across phone, email, and live chat. You will resolve inquiries, document interactions, and collaborate with internal teams to maintain high customer satisfaction.

The role emphasizes adaptability, strong communication, and a customer-centric approach within a People First culture and competitive benefits.