Onsite Customer Support Specialist – HMO & Training

Accenture; Mandaluyong; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

HMO coverage

Allowances

Company bonuses

Training & upskilling

Paid sick and vacation leaves

Job summary

Accenture is hiring a Customer Service Representative to be onsite in Boni, Mandaluyong City. You will provide customer service support according to the scope of work and SLAs, helping resolve inquiries in a timely manner.

The ideal candidate has at least 6 months of BPO experience and is willing to work full-time with shifting schedules, including holidays. Accenture offers HMO, allowances, bonuses, and ongoing training to upskill your career.

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• Provide customer service support according to scope of work and SLAs, ensuring call quality and meeting customer care needs.
• Resolve customer inquiries in a timely fashion.

Skills

BPO experience

Education

HS/SHS graduates

Job description

Accenture is hiring a Customer Service Representative to be onsite in Boni, Mandaluyong City. You will provide customer service support according to the scope of work and SLAs, helping resolve inquiries in a timely manner.

The ideal candidate has at least 6 months of BPO experience and is willing to work full-time with shifting schedules, including holidays. Accenture offers HMO, allowances, bonuses, and ongoing training to upskill your career.