Customer Care Specialist — On-site in Makati

Miranda HR; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Holiday gifts

Incentives

Life insurance

Job summary

A recruitment firm is looking for a customer service representative to provide outstanding service through various channels like phone, email, and chat. The role involves assisting customers with inquiries, documenting interactions, and recommending solutions. Candidates should possess strong communication skills and a bachelor's degree. This full-time position offers flexible shifts in a supportive work environment based in Makati.

Qualifications

• Preferred educational qualification is a Bachelor's degree in a relevant field.
• 0-2 years of experience in customer service or a related field is required.
• Empathetic and patient with a positive attitude.

Responsibilities

• Provide outstanding customer service through various channels.
• Assist customers with inquiries, complaints, and product information.
• Document customer interactions and maintain records.
• Recommend appropriate solutions based on customer needs.
• Collaborate with team members to resolve complex issues.

Skills

Strong communication skills

Interpersonal skills

Ability to multitask

Education

Bachelor's degree in a relevant field

Job description

A recruitment firm is looking for a customer service representative to provide outstanding service through various channels like phone, email, and chat. The role involves assisting customers with inquiries, documenting interactions, and recommending solutions. Candidates should possess strong communication skills and a bachelor's degree. This full-time position offers flexible shifts in a supportive work environment based in Makati.