Customer Care Specialist - Call Center

Synlink Recruitment Outsourcing Co.; Baco; On-site; PHP 223,000 - 335,000; Full time

Job summary

Synlink Recruitment Outsourcing Co. is seeking a customer service representative to handle incoming calls in a fast-paced environment. You will provide accurate product information, resolve inquiries, and maintain detailed customer records.

The ideal candidate has a high school diploma, up to two years of experience, and strong English skills, with a focus on delivering excellent service and maintaining a positive, professional attitude.

Qualifications

• High School Diploma or equivalent.
• 0–2 years of experience.
• Strong English language skills.
• Excellent customer service abilities.
• Familiarity with call center operations.

Responsibilities

• Manage incoming calls and respond to customer inquiries effectively.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and issues promptly and professionally.
• Document call information and update customer records in the system.
• Achieve individual and team performance goals.

Skills

Strong English

Customer service

Problem solving

People skills

Call center ops

Education

High School Diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. is seeking a customer service representative to handle incoming calls in a fast-paced environment. You will provide accurate product information, resolve inquiries, and maintain detailed customer records.

The ideal candidate has a high school diploma, up to two years of experience, and strong English skills, with a focus on delivering excellent service and maintaining a positive, professional attitude.