Customer Care Associate - Non-Voice, Weekdays, HMO

Caldwell Communications; Pasig; Presencial; PHP 223.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pioneer accounts

Non-voice accounts available

HMO

13th Month Pay

Departmental Awards

Maternity/Paternity Leave

Paid leaves

Attendance bonus

Descripción de la vacante

Caldwell Communications is hiring to handle customer inquiries via phone, email, or chat with a friendly, professional approach. You will provide clear information about products and policies and work to resolve issues to ensure satisfaction.

No prior experience is required as training is provided; flexible weekday work with weekends off could be possible. Filipino citizenship or valid residence status is needed, with a HS/college/vocational diploma.

Formación

• Friendly, approachable, and good at talking with customers.
• Strong listening and verbal communication abilities.
• Comfortable using a phone or computer and basic software.

Responsabilidades

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Conocimientos

Communication skills

Customer service

English proficiency

Educación

High School Diploma or Vocational/College

Descripción del empleo

Caldwell Communications is hiring to handle customer inquiries via phone, email, or chat with a friendly, professional approach. You will provide clear information about products and policies and work to resolve issues to ensure satisfaction.

No prior experience is required as training is provided; flexible weekday work with weekends off could be possible. Filipino citizenship or valid residence status is needed, with a HS/college/vocational diploma.