CSR - Spanish Bilingual. Salary upto 100K

Recruitify_HR; Muntinlupa; Sur place; PHP 300 000 - 420 000; Plein temps

Résumé du poste

Recruitify_HR in the Philippines is seeking a seasoned Customer Service professional fluent in English and Spanish to join our support team. The role focuses on delivering exceptional service across phone, email, and chat, resolving issues promptly, and maintaining professionalism.

You will handle multiple inquiries, document interactions, and follow up to ensure satisfaction. Requirements include a High School Diploma and 3–5 years of experience, with strong communication and problem-solving

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 3–5 years of experience in customer service or related field.
• Fluent in both Spanish and English, excellent communication skills.
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
• Qualities and Traits: Strong problem-solving abilities and a customer-centric approach.

Responsabilités

• Provide exceptional customer service support in English and Spanish.
• Assist customers with inquiries, complaints, and requests to enhance their experience.
• Handle customer interactions via phone, email, and chat channels effectively.
• Resolve issues promptly while maintaining a high level of professionalism.
• Document interactions and follow up as necessary to ensure customer satisfaction.

Connaissances

Bilingual Spanish-English

Communication skills

Formation

High School Diploma or equivalent

Description du poste

• Provide exceptional customer service support in both English and Spanish.
• Assist customers with inquiries, complaints, and requests to enhance their experience.
• Handle customer interactions via phone, email, and chat channels effectively.
• Resolve issues promptly while maintaining a high level of professionalism.
• Document interactions and follow up as necessary to ensure customer satisfaction.

Description

• Provide exceptional customer service support in both English and Spanish.
• Assist customers with inquiries, complaints, and requests to enhance their experience.
• Handle customer interactions via phone, email, and chat channels effectively.
• Resolve issues promptly while maintaining a high level of professionalism.
• Document interactions and follow up as necessary to ensure customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 3–5 years of experience in customer service or related field.
• Skills and Competencies: Fluent in both Spanish and English, excellent communication skills.
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
• Qualities and Traits: Strong problem-solving abilities and a customer-centric approach.