Spanish Bilingual Csr - Salary upto 120K+Inc.

Recruitify_HR; Manila; Sur place; PHP 279 000 - 390 600; Plein temps

Résumé du poste

A customer service firm is seeking individuals to provide exceptional customer service in both English and Spanish. Candidates should possess at least 3-5 years of experience in customer service and demonstrate strong verbal and written communication skills. The role involves resolving customer inquiries, maintaining detailed records, and collaborating with team members to enhance the customer experience. Applicants should have a diploma in a relevant field and a customer-focused mindset.

Qualifications

• Minimum 3-5 years of experience in customer service.
• Ability to handle high call volumes while maintaining professionalism.

Responsabilités

• Provide exceptional customer service support in both English and Spanish.
• Resolve customer inquiries and issues promptly and efficiently.
• Communicate product information and company policies clearly to customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and service quality.

Connaissances

Strong verbal and written communication skills in both English and Spanish

Problem-solving attitude

Formation

Diploma in a relevant field

Description du poste

Description

• Provide exceptional customer service support in both English and Spanish.
• Resolve customer inquiries and issues promptly and efficiently.
• Communicate product information and company policies clearly to customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and service quality.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 3-5 years of experience in customer service.
• Skills and Competencies: Strong verbal and written communication skills in both English and Spanish.
• Qualities and Traits: Problem‑solving attitude and a customer‑focused mindset.
• Responsibilities and Duties: Ability to handle high call volumes while maintaining professionalism.