CSR Customer Service Representative - Virtual Process and WFH / Hybrid Set Up

Nezda Technologies, Inc.; Muntinlupa; Hybrid; PHP 244,000 - 292,000; Part time

Benefits offered by this job

Night differential

Medical plan on day 1 with dependents

Life insurance on day 1

Lifestyle reimbursements

Employee assistance fund

Rewards & recognitions

Job summary

Nezda Technologies, Inc. in Alabang offers a hybrid role as a Customer Service Representative with a 5-month contract. Starting compensation includes up to ₱24,000 monthly, plus a ₱30,000 bonus and benefits. No BPO experience is required, and day-one medical coverage is provided.

The position focuses on handling inbound calls about Client Credit Card services, addressing inquiries, and delivering high-quality customer service. Night differential and other rewards are included in the package.

Qualifications

• Completed at least 2 years in College.
• No BPO experience required.
• Willing to work on a 5-month contract.
• Willing to work under a hybrid setup.

Responsibilities

• Answer inbound calls from stores and customers regarding Client Credit Card(s).
• Resolve credit inquiries on new accounts.
• Use problem solving/decision making to achieve customer satisfaction.

Skills

Communication skills

Problem solving

Customer focus

Education

Completed 2 years in college

Tools

None

Job description

WE’RE HIRING IN ALABANG: CUSTOMER SERVICE REPRESENTATIVES

HYBRID SETUP | UP TO ₱24,000 | ₱30,000 BONUS

Looking for a career opportunity with no BPO experience required? This could be your next move!

JOB QUALIFICATIONS

• Completed at least 2 years in College
• No BPO experience required
• Must be willing to work on a 5-month contract
• Willing to work under a hybrid setup

WHAT’S IN IT FOR YOU?

• Up to 24,000 salary package
• 30,000 bonus
• 20% Night Differential
• Medical Plan on Day 1 with up to 4 free dependents
• Life Insurance on Day 1
• Lifestyle Reimbursements
• Employee Assistance Fund
• Employee-driven activities
• Rewards & Recognitions

Duties & Responsibilities:

• Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
• Resolve credit inquiries on new accounts;
• Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction;

Ready to take the next step?

Don’t miss this opportunity to start your career with a company that values and rewards its people.