CS Trainer – BPO (Online Process) | Growth & Perks

J-K Network Services; Taguig; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Quarterly performance bonus

Outstanding career development opportunities

HMO and Life Insurance for employee and 2 dependents

Great place to work certified

Job summary

A leading BPO services provider in Metro Manila is looking for an Associate CS Trainer. The role involves identifying training needs, developing learning solutions, and providing ongoing support to enhance employee performance. Candidates should have a Bachelor’s degree, at least 4 years of BPO experience, and 2 years as a trainer. The position offers a competitive salary and quarterly performance bonuses, along with additional benefits such as HMO and life insurance for employees and dependents.

Qualifications

• Bachelor Degree Holder.
• At least 4 years total BPO work experience with 2 years as a trainer.
• Experience in Tech Support is an advantage.

Responsibilities

• Identify training needs and develop learning solutions.
• Provide ongoing floor support to enhance employee performance.
• Deliver training programs using effective facilitation techniques.

Skills

BPO experience

Training experience

Tech Support

Education

Bachelor Degree

Job description

A leading BPO services provider in Metro Manila is looking for an Associate CS Trainer. The role involves identifying training needs, developing learning solutions, and providing ongoing support to enhance employee performance. Candidates should have a Bachelor’s degree, at least 4 years of BPO experience, and 2 years as a trainer. The position offers a competitive salary and quarterly performance bonuses, along with additional benefits such as HMO and life insurance for employees and dependents.