CRM & Analytics Manager — Hybrid, Data-Driven Growth

B. Braun; Taguig; Hybrid; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Group Term Life Insurance

Medical and Optical Reimbursement

Provision of laptop/iPad

Maternity assistance

Training and development programs

Team-building events

Job summary

B. Braun Philippines is seeking a CRM & Business Analytics Manager to lead the CRM platform, governance, and analytics programs.

You will partner with regional teams to drive data‑driven decisions, optimize CRM operations, and deliver insights that enhance commercial performance. The role requires hands‑on experience with Salesforce or similar CRM systems, Power BI dashboards, SQL data integration, and strong stakeholder management to influence cross‑functional initiatives in a matrix

Qualifications

• 5+ years in Sales Force Effectiveness, CRM management or analytics.
• Experience in CRM administration, data governance and user support.
• Proficient in building dashboards with Power BI.
• Experience integrating data from ERP systems like SAP using SQL.
• Strong stakeholder management and communication skills.

Responsibilities

• Oversee the administration, utilization, and maintenance of the CRM platform, ensure data accuracy, integrity, and security across all records
• Monitor system performance and recommend enhancements to improve efficiency
• Develop CRM local governance, guidelines and best practices to ensure consistent adoption and usage
• Deliver training and support to promote effective usage and awareness of CRM’s operational benefits to the commercial team

Skills

Sales force effectiveness

CRM management

Business analytics

Stakeholder management

Communication skills

Matrix leadership

Tools

Power BI

SQL

SAP

Job description

B. Braun Philippines is seeking a CRM & Business Analytics Manager to lead the CRM platform, governance, and analytics programs.

You will partner with regional teams to drive data‑driven decisions, optimize CRM operations, and deliver insights that enhance commercial performance. The role requires hands‑on experience with Salesforce or similar CRM systems, Power BI dashboards, SQL data integration, and strong stakeholder management to influence cross‑functional initiatives in a matrix