Credit Collector

Powercycle Cabaguio Branch; Davao del Sur; On-site; PHP 268,000 - 402,000; Full time

Job summary

A motorcycle finance company in Davao del Sur is seeking a Credit Collector to manage overdue payments. Responsibilities include contacting customers, negotiating payment plans, and documenting all interactions. The ideal candidate should be a graduate of any business course and possess excellent communication and negotiation skills, with experience in credit collecting being a plus.

Qualifications

• Ability to work in a high-pressure environment.
• Experience in credit collecting is preferred.
• Excellent interpersonal skills with professional demeanor.
• Good time management and ability to meet targets.

Responsibilities

• Contact delinquent customers regarding overdue payments.
• Negotiate payment arrangements with customers.
• Maintain accurate records of interactions and agreements.

Skills

Ability to work under pressure

Excellent communication and negotiation skills

Strong interpersonal skills

Strong organizational skills

Time-management skills

Education

Graduate of any Business Course

Job description

Responsibilities

• Contact delinquent customers: Reach out to customers with overdue motorcycle loan payments via phone calls, emails, and SMS messages.
• Negotiate payment arrangements: Work with customers to establish and implement payment plans that meet their financial capabilities while ensuring the business recovers outstanding debts.
• Maintain accurate records: Document all customer interactions, payment arrangements, and recovery efforts in the company's database.

Qualifications

• Ability to work under pressure
• Graduate of any Business Course
• Have experience in credit collecting
• Excellent communication and negotiation skills: Possess strong verbal and written communication skills with the ability to effectively communicate with customers in a professional and empathetic manner.
• Strong interpersonal skills: Able to build rapport with customers and maintain a professional and respectful demeanor even in challenging situations.
• Strong organizational and time-management skills: Ability to prioritize tasks, manage a high volume of accounts, and meet collection targets within deadlines.