Credit Collections Specialist (Microfinance)

Warmth Lien Credit Corp; Las Piñas; On-site; PHP 223,200 - 334,800; Full time

Job summary

A microfinance institution based in the Philippines is looking for a Credit Collector responsible for collecting overdue payments, ensuring timely recovery of loans, and maintaining positive relationships with borrowers. The ideal candidate should have a high school diploma, experience in collections, and possess strong communication and negotiation skills. This position offers opportunities to work independently and meet targets.

Qualifications

• High school diploma or equivalent; degree in finance or related field is a plus.
• Previous experience in collections or microfinance is preferred.
• Strong communication, negotiation, and problem-solving skills.

Responsibilities

• Contact clients to follow up on overdue payments.
• Negotiate repayment plans and resolve payment issues.
• Record and update payment status in the system.
• Maintain accurate records of collections and client interactions.
• Ensure compliance with company policies and legal regulations in collections.
• Provide customer support and guidance on loan terms and repayment options.

Skills

Strong communication skills

Negotiation skills

Problem-solving skills

Education

High school diploma

Degree in finance or related field

Job description

A microfinance institution based in the Philippines is looking for a Credit Collector responsible for collecting overdue payments, ensuring timely recovery of loans, and maintaining positive relationships with borrowers. The ideal candidate should have a high school diploma, experience in collections, and possess strong communication and negotiation skills. This position offers opportunities to work independently and meet targets.