ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.
Role Overview
You will lead the eCommerce business in Philippines. Your main goal is to grow the business, build strong client relationships, and guide the teams in both markets. You will set the direction, plan the strategy, and work with different teams to deliver results.
Key Responsibilities
- - Set a clear growth plan for Philippines.
- - Build a 3-year plan for both markets.
- - Lead solutions for major brands, especially in consumer goods.
- - Work well with leaders from sales, creative, data, operations, and finance.
2. Business & Revenue Growth
- - Manage the country budget and targets.
- - Drive new sales and open new opportunities.
- - Improve revenue and control costs.
- - Prepare strong pitch materials for major brands.
- - Build proposals that combine eCommerce, ads, data, and creative services.
3. Market Knowledge (PH)
- - Strong understanding of Shopee, Lazada, TikTok Shop, Zalora, and Amazon.
- - Know key product areas: beauty, daily goods, fashion, and health.
- - Use market trends to guide business growth.
- - Good industry connections are an advantage.
- - Build strong relationships with senior leaders.
- - Move clients from short-term work to long-term partnerships.
- - Handle issues and tough situations with calm and clarity.
- - Advise clients with clear and simple recommendations.
5. Operations Management
- - Lead online store operations and order processes.
- - Ensure smooth delivery and service levels.
- - Support warehouse transitions in both countries.
- - Fix issues quickly and improve workflows.
- - Lead and support teams across Philippines.
- - Build a strong and motivated team culture.
- - Coach team members and help them grow.
- - Manage performance and make tough decisions when needed.
- - Support company culture programs.
7. Problem Solving & Data Use
- - Read numbers and reports clearly.
- - Use data to make decisions.
- - Turn market trends into simple action plans.
- - Basic SQL/BI knowledge is a plus but not required.
8. Communication & Stakeholder Management
- - Strong at presenting ideas and plans.
- - Work closely with sales, strategy, creative, operations, finance, and HR.
- - Make sure country plans match company goals.
- - Hands-on and proactive.
- - Comfortable with fast changes.
- - Works well with many teams.
- - Honest, responsible, and supportive.
Job Qualifications
- -Have more than 10+ Years of working experience inclusive of 5+ Years of experience in eCommerce Platforms or eCommerce brands
- - Posses More than 5+ Years of Leadership Experience
- - Possess Experience in Category Management
- - Consumer Package Goods (CPG) or FMCG experience preferred