Costumer Service Representative/admin assistant

Private Advertiser; Pasig; On-site; PHP 201,000 - 312,000; Full time

Job summary

Private Advertiser in Pasig, Philippines, is seeking a capable administrative assistant to handle customer inquiries across online, phone, and face-to-face channels while supporting daily office operations.

The role requires a degree or relevant experience, good communication, and proficiency with Microsoft Office. You will organize documents, manage data entry, and collaborate with internal teams to ensure smooth workflows.

Qualifications

• Graduate of any relevant course or equivalent work experience.
• Prior experience in customer service or administration is an advantage.
• Good verbal and written communication skills with a professional, customer-first approach.
• Computer literate and familiar with Microsoft Office suite (Word, Excel, Outlook).
• Detail-oriented, highly organized, dependable, and capable of working independently as well as part of a team.

Responsibilities

• Answer inquiries promptly via online channels, phone, and in-person visits; provide accurate details and resolve basic customer concerns professionally.
• Prepare, organize, and maintain digital and physical documents, handle data entry, and oversee record-keeping.
• Assist with scheduling, support daily office logistics, and collaborate across internal departments to ensure smooth operations.

Skills

Customer service

Administration

Data entry

Microsoft Office

Communication skills

Education

Bachelor's degree or equivalent

Tools

MS Word

MS Excel

Outlook

Job description

About the role

You will serve as one of the point of contact for customer inquiries across multiple channels—including online and face-to-face interactions—while supporting daily office operations with administrative tasks.

Key responsibilities

• Answer inquiries promptly via online channels, phone, and in-person/face-to-face visits; provide accurate details and resolve basic customer concerns professionally

• Prepare, organize, and maintain digital and physical documents, handle data entry, and oversee record-keeping

• Assist with scheduling, support daily office logistics, and collaborate across internal departments to ensure smooth operations

About you

• Graduate of any relevant course or equivalent work experience

• Prior experience in customer service or administration is an advantage

• Good verbal and written communication skills with a professional, customer-first approach

• Computer literate and familiar with Microsoft Office suite (Word, Excel, Outlook)

• Detail-oriented, highly organized, dependable, and capable of working independently as well as part of a team