Remote Email Support Specialist – Skincare

Eyr Holistic; Philippines; A distancia; PHP 335.000 - 603.000; Jornada completa

Descripción de la vacante

Eyr Holistic is hiring a Customer Support Specialist (Email) to join our vibrant team. This role, fully remote, will handle customer emails, guiding them through our natural skincare lines, answering questions, and resolving issues with a friendly, professional tone.

The ideal candidate has advanced written English, excellent email communication skills, and a genuine passion for helping people while working independently and managing their workload in a flexible schedule.

Formación

• Advanced written English is a must.
• Clear, warm and professional email communication.
• Passion for helping customers.
• Ability to work independently and manage workload.
• Proactive mindset: raise issues or suggest ideas.

Responsabilidades

• Serve as the first point of contact for customers via email.
• Guide customers through skincare collections and offerings.
• Answer questions and resolve issues in a timely, courteous manner.
• Ensure every interaction feels personal and helpful.

Conocimientos

Advanced English

Written communication

Independent worker

Proactive mindset

Email support

Skincare interest

Descripción del empleo

Eyr Holistic is hiring a Customer Support Specialist (Email) to join our vibrant team. This role, fully remote, will handle customer emails, guiding them through our natural skincare lines, answering questions, and resolving issues with a friendly, professional tone.

The ideal candidate has advanced written English, excellent email communication skills, and a genuine passion for helping people while working independently and managing their workload in a flexible schedule.