Corporate Automation Analyst

Talent Map Global BPO; Makati; On-site; PHP 558,000 - 1,004,000; Full time

Benefits offered by this job

Competitive gross salary

Night Shift Differential

Statutory Benefits (SSS, PhilHealth, 9

HMO coverage

Vacation and sick leave

Job summary

Talent Map Global BPO, Inc. seeks a Corporate Automation Analyst to lead process discovery, define requirements, and document workflows for automation initiatives. You will bridge business stakeholders and technical teams, ensuring clear prioritization and alignment with operational needs.

You will document current-state processes, collaborate with cross-functional teams, and help maintain artifacts and governance across the automation lifecycle. Strong English communication is essential.

Qualifications

• Bachelor's degree in information technology, business administration, business analytics, MIS, or related field preferred.
• Experience in business process analysis, workflow documentation, automation initiatives, or project coordination.
• Experience translating business requirements into structured documentation and actionable technical work items.
• Experience coordinating multiple projects, stakeholders, or workstreams.
• Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot).
• Experience with work-management platforms such as Azure DevOps, Jira, or comparable tools.

Responsibilities

• Lead process discovery sessions and gather business requirements for automation opportunities and operational improvements.
• Document current-state processes, business rules, exceptions, and future-state workflows.
• Create and maintain key delivery artifacts: process docs, requirements summaries, workflow maps, and solution materials.
• Identify, evaluate, and recommend automation opportunities and process improvements.
• Manage intake coordination, backlog organization, and prioritization across multiple workstreams.
• Track progress, risks, dependencies, actions, and status updates for active initiatives.
• Serve as a communication bridge between stakeholders, developers, and leadership.
• Validate delivered solutions against business requirements and operations.
• Promote documentation quality, standardization, and governance across the lifecycle.

Skills

Process discovery

Requirements gathering

Documentation

Backlog management

Stakeholder management

English communication

Cross-functional collaboration

Workflow mapping

Governance

Power Platform familiarity

Education

Bachelor's degree (IT/Business)

Tools

Power Apps

Power Automate

Power BI

Copilot

Azure DevOps

Jira

Job description

About the role

The Corporate Automation Analyst supports the successful delivery of automation initiatives by leading process discovery, requirements definition, documentation, intake coordination, and project visibility activities. This role serves as the bridge between business stakeholders and technical teams, helping ensure that work is clearly defined, appropriately prioritized, and aligned to operational needs.

Key responsibilities

• Lead process discovery sessions and gather business requirements for automation opportunities and operational improvements.

• Document current-state processes, business rules, exceptions, and desired future-state workflows.

• Create and maintain key delivery artifacts such as process documentation, requirements summaries, workflow maps, and solution support materials.

• Identify, evaluate, and recommend opportunities for automation, standardization, and process improvement across business operations.

• Manage intake coordination, backlog organization, and prioritization readiness across multiple workstreams.

• Track progress, risks, dependencies, action items, and status updates for active initiatives.

• Serve as a communication bridge between stakeholders, developers, administrators, and leadership.

• Help validate that delivered solutions align with business requirements and operational expectations.

• Promote documentation quality, standardization, and governance across the automation lifecycle.

About you

• Bachelor's degree in information technology, Business Administration, Business Analytics, Management Information Systems, or a related field preferred.

• Relevant experience in business process analysis, business analysis, workflow documentation, automation initiatives, or project coordination.

• Experience gathering and translating business requirements into structured documentation and actionable technical work items.

• Experience coordinating and tracking multiple projects, stakeholders, operational teams, or workstreams.

• Familiarity with Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Copilot.

• Experience with work-management platforms such as Azure DevOps, Jira, or comparable tools.

• Strong process-mapping and workflow-documentation skills covering current-state and future-state processes.

• Excellent written and verbal English communication skills.

• Strong stakeholder-management and cross-functional collaboration skills.

• Ability to manage competing priorities across multiple projects and workstreams.

Benefits

• Competitive gross basic monthly salary, commensurate with qualifications, relevant experience, certifications, and specialized technical expertise.

• Night Shift Differential provided in accordance with applicable Philippine labor requirements and company policy.

• Statutory Benefits - SSS, PhilHealth, Pag-IBIG, 13th-month pay, and applicable holiday pay in accordance with Philippine law.

• HMO coverage subject to eligibility date and terms stated in employment offer and company policy.

• Vacation and sick leave benefits subject to eligibility, accrual rules, and company policy.

About us

Talent Map Global BPO, Inc. is a global talent solutions and business process outsourcing company connecting skilled professionals in the Philippines with growing North American businesses. We build dedicated offshore teams across technology, finance and accounting, marketing, and enterprise operations. Our people-first culture is grounded in collaboration, integrity, continuous learning, and operational excellence. Team members gain meaningful exposure to international clients while building long-term careers in a supportive, performance-focused environment.