Corporate Accounts & Personal Shopper Lead

The SM Store (SM Mart Inc.); San Fernando; On-site; PHP 335,000 - 558,000; Full time

Job summary

The SM Store (SM Mart Inc.) is seeking a corporate sales professional in the Philippines to manage and grow B2B client relationships. You will drive sales, tailor solutions, and coordinate with internal teams to ensure smooth order delivery and exceptional service.

Key responsibilities include lead generation, product recommendations, and maintaining detailed account records to support retention and reactivation efforts.

Qualifications

• Bachelor’s degree in business, marketing, or a related field is required.
• Minimum 2–3 years in sales or customer support, with corporate or B2B focus.
• Strong communication and negotiation abilities to build and maintain client relationships.
• Highly organized with attention to detail and goal-driven.
• Proven ability to meet sales targets and deliver exceptional service.

Responsibilities

• Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.
• Generate leads through networking, referrals, and close coordination with internal business units.
• Provide personalized product recommendations based on the business needs of each corporate client.
• Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and promotions.
• Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless transaction process.
• Maintain detailed records of client interactions, order history, and account updates using appropriate tools to support retention and reactivation.
• Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.
• Ensure every interaction reflects a customer-first attitude, prioritizing client satisfaction and loyalty.

Skills

Communication

Negotiation

Client relationships

Goal orientation

Organizational skills

Education

Bachelor’s Degree in Business, Marketing, or a related field

Job description

The SM Store (SM Mart Inc.) is seeking a corporate sales professional in the Philippines to manage and grow B2B client relationships. You will drive sales, tailor solutions, and coordinate with internal teams to ensure smooth order delivery and exceptional service.

Key responsibilities include lead generation, product recommendations, and maintaining detailed account records to support retention and reactivation efforts.