Job description:
Personnel Deployment & Scheduling
- Coordinate helper schedules to ensure sufficient manpower for production and operations
- Monitor attendance, leave requests, and overtime to maintain staffing efficiency.
- Assist in reallocating personnel during peak periods or operational changes.
Workforce Communication & Support
- Serve as the main point of contact for deployed helpers regarding schedules, assignments, and policy updates.
- Relay management instructions to client and production helpers and collect feedback.
- Listen to helpers’ issues and concerns and resolve them or escalate to the assigned Account Supervisor when assistance is needed.
Supervisor when assistance is needed.
- Collect and analyze client feedback and concerns, and relay them to the Account Supervisor or Operations Manager.
- Source, onboard, and orient probationary and reliever workers
- Assist helpers who suffer accidents or emergencies while on duty.
- Oversee helpers’ work performance by department and make adjustments as necessary to ensure high-quality output
Documentation & Reporting
- Maintain accurate personnel records (201 File), including deployment logs, attendance, and leave.
- Prepare reports for management on Plantilla, absenteeism, and manhour
- Ensure proper documentation of rest day duty and extended overtime, with attachments duly approved by the client’s authorized personnel.
- Prepare incident and violation reports involving helpers.
- Prepare reports on operational updates or changes, especially in the absence of the office representative during meetings, whether it’s a closed-door meeting or a simple client advisory.
- Generate weekly logs and ensure all necessary attachments are complete for the payroll process.
- Monitor forwarded performance appraisals of helpers and submit a copy to the Account Supervisor.
Compliance & Policy Enforcement
- Ensure plant personnel adhere to company rules, labor laws, and safety regulations.
- Support HR in resolving minor disciplinary issues or escalating as needed.
- Check that helpers are in their assigned areas during working hours.
Other/s
- Carry out additional tasks or responsibilities as may be assigned by management from time to time