Operations Manager/Supervisor

E-GMP International Corp.; Makati; On-site; PHP 350,000 - 480,000; Full time

Job summary

A recruitment agency in the Philippines is seeking a professional for client management and recruitment oversight roles. Responsibilities include handling client inquiries, ensuring compliance with legal regulations, and monitoring recruitment activities across various sectors. The ideal candidate will provide regular updates to clients, collaborate with internal teams, and prepare necessary reports. This position offers an opportunity to contribute to employer branding and workforce planning.

Responsibilities

• Handles client inquiries, conducts meetings, and prepares proposals.
• Facilitates client onboarding for effective manpower monitoring.
• Ensures compliance with job order documents and regulations.
• Supervises recruitment activities across various sectors.
• Provides regular updates to clients during recruitment.
• Tracks job order balances and visa statuses.
• Guides clients on interview techniques and selection processes.
• Recommends employer branding strategies.
• Collaborates with marketing and recruitment teams for job postings.
• Works with managers to forecast future hiring needs.
• Prepares weekly and monthly reports.
• Coordinates processing and deployment activities.
• Oversees legal compliance and timely report submissions.
• Provides training to newly hired employees.
• Monitors department personnel's performance.
• Represents the department in meetings and conferences.
• Reports on departmental plans and targets.

Job description

Responsibilities

1. Client Management: Handles client inquiries, conducts meetings, and prepares proposals and recruitment agreements.
2. Client Onboarding: Facilitates client onboarding to ensure effective monitoring of manpower requirements.
3. Documentation & Compliance: Ensures job order documents comply with DMW/MWO rules and regulations.
4. Recruitment Oversight: Supervises recruitment activities and monitoring across various industry sectors.
5. Client Communication: Provides regular updates to clients from candidate selection through deployment.
6. Job Order Monitoring: Tracks job order balances, validity, expiry, and visa status.
7. Client Advisory: Guides clients on interview techniques, selection processes, and recruitment procedures.
8. Employer Branding: Recommends strategies to strengthen and enhance clients’ employer branding.
9. Interdepartmental Coordination: Collaborates with digital marketing and recruitment teams to ensure seamless job postings.
10. Workforce Forecasting: Works closely with department managers to anticipate and plan future hiring needs.
11. Reporting: Prepares weekly CIP reports and monthly deployment reports.
12. Process & Deployment Management: Coordinates processing and deployment activities to ensure timely completion.
13. Regulatory Compliance: Oversees adherence to legal requirements and ensures timely submission of required reports.
14. Training & Development: Provides training, coaching, and guidance to newly hired employees.
15. Performance Management: Monitors and evaluates the performance of department personnel.
16. Representation: Represents the department in internal and external meetings, seminars, and conferences.
17. Progress Monitoring: Reports on the status and progress of departmental plans, targets, and programs.