Contract Support & Operations Specialist

CBRE; Makati; On-site; PHP 300,000 - 420,000; Full time

Job summary

CBRE seeks a Contract Support Associate to deliver exceptional customer service and administrative support for a large business unit in Metro Manila. You will help manage contractual services, ensure requirements are fulfilled, and support financial processes across AR/AP and billing.

The role emphasizes compliance with HSE standards, data analysis, and process improvements, aiming to maximize operational efficiency and customer satisfaction.

Qualifications

• Requires 3–4 years of related experience.
• Solid knowledge of the Microsoft Office suite (Word, Excel, Outlook).
• Ability to clearly communicate complex information.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery.
• Understand contract scope and ensure work is carried out accordingly.
• Be a financial and operational systems champion; identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works.
• Review invoices, code costs, and coordinate billing and quotations.
• Approve maintenance invoices and projects per contracted agreements.
• Respond to inquiries on financial reports for AR, AP, and POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist with Health & Safety compliance and maintain QHSE documentation.
• Gather and analyze data to identify and solve complex problems.
• Suggest improvements to existing processes to improve efficiency.

Skills

High School Diploma or GED

Understanding of processes

Analytical / concise communication

Microsoft Office proficiency

Organizational skills

Advanced math skills

Education

High School Diploma or GED

Job description

CBRE seeks a Contract Support Associate to deliver exceptional customer service and administrative support for a large business unit in Metro Manila. You will help manage contractual services, ensure requirements are fulfilled, and support financial processes across AR/AP and billing.

The role emphasizes compliance with HSE standards, data analysis, and process improvements, aiming to maximize operational efficiency and customer satisfaction.