Service Operations Coordinator: Data, SLA & Reporting

Vertiv (Philippines,) Inc.; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading provider of digital infrastructure in the Philippines is seeking a candidate for an administrative support role. Responsibilities include ensuring timely processing of transactions and accurate data entry. The ideal candidate should possess strong organizational skills, be detail-oriented, and have a solid understanding of service dynamics. A college degree and experience in a service environment are required. Fluency in English is essential, and knowledge of ERP systems is a plus.

Qualifications

• 1-3 years of related experience in a service environment.
• Fluent English written and verbal skills.
• Strong administration and organizational skills.

Responsibilities

• Provide high-quality support in service administrative processes.
• Process transactions accurately and efficiently.
• Ensure timely submission of SSA Reports.

Skills

Administrative skills

Analytical skills

Organizational skills

Time management

Team player

Fluent English (written and verbal)

Education

College graduate of any course

Tools

ERP systems (Oracle, SAP)

Job description

A leading provider of digital infrastructure in the Philippines is seeking a candidate for an administrative support role. Responsibilities include ensuring timely processing of transactions and accurate data entry. The ideal candidate should possess strong organizational skills, be detail-oriented, and have a solid understanding of service dynamics. A college degree and experience in a service environment are required. Fluency in English is essential, and knowledge of ERP systems is a plus.