Consumer Banking Associate: Data Analytics, Customer Support

Genpact Ltd.; Philippines; On-site; PHP 446,000 - 670,000; Full time

Job summary

Genpact Ltd. in the Philippines is seeking an Associate for Consumer Banking to support basic banking tasks, update records, verify documents, and assist customers. You will work with a senior team and follow standard operating procedures.

Ideal candidates hold business or finance degrees and certifications; strong English and analytical skills are a plus. This regular full-time role offers exposure to AI-powered transformation and growth in a global company.

Qualifications

• Handle basic banking support tasks such as updating records, verifying documents, and assisting with customer queries.
• Maintain accuracy and follow standard operating procedures.
• Provide support to senior team members.

Responsibilities

• Handle basic banking support tasks such as updating records, verifying documents, and assisting with customer queries.
• Maintain accuracy and follow standard operating procedures.
• Provide support to senior team members.

Skills

Accounts Receivable

Accounts Receivable Management

Banking Operations

Core Banking

Customer Service

Data Analytics

Data Visualization

Financial Analysis Reporting

Process Consulting

Risk Management

Stakeholder Management

Treasury Analysis

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Tools

ServiceNow

CAMS

CFP

SEBRAE

CRCM

IARCP

CRP

Job description

Genpact Ltd. in the Philippines is seeking an Associate for Consumer Banking to support basic banking tasks, update records, verify documents, and assist customers. You will work with a senior team and follow standard operating procedures.

Ideal candidates hold business or finance degrees and certifications; strong English and analytical skills are a plus. This regular full-time role offers exposure to AI-powered transformation and growth in a global company.