Associate - Consumer Banking 5A

Genpact Ltd.; Muntinlupa; On-site; PHP 279,000 - 446,000; Full time

Job summary

Genpact Ltd. in the Philippines seeks an Associate - Consumer Banking to perform basic banking support tasks, update records, verify documents, and assist customer queries in a fast-moving, innovation-driven environment.

Join Genpact's AI Gigafactory and global client base to contribute to banking operations, analytics, and customer service while growing skills onsite at the Ihub, Alabang location.

Qualifications

• Bachelors degrees in Commerce, Economics or Finance.
• Masters degrees in MBA or Business Analytics are listed as desirable.
• Certifications related to AML, CFP, ServiceNow, CRCM, CRP and Udemy are noted.

Responsibilities

• Handle basic banking support tasks such as updating records, verifying documents, and assisting with customer queries.

Skills

Accounts Receivable

Accounts Receivable Management

Banking Operations

Core Banking

Customer Service

Data Analytics

Data Visualization

Financial Analysis Reporting

Process Consulting

Risk Management

Stakeholder Management

Treasury Analysis

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Business Administration

Master's - Business Analytics

Tools

Certified Anti-Money Laundering Specialist (CAMS)

PSIB Certifications

CFP - SEBRAE

ServiceNow Certification

CRCM - IARCP

CRP - Udemy

Job description

## Associate - Consumer Banking 5AApply: Office: 1901-G-Php: Ihub, Alabang, Philippines: Full time: Posted Today: End Date: November 6, 2026 (30+ days left to apply): JR10025475Associate - Consumer Banking**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**ResponsibiltiesHandle basic banking support tasks such as updating records, verifying documents, and assisting with customer queries. Maintain accuracy and follow standard operating procedures. Provide support to senior team members.**Qualifications**Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics**Certifications**Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Financial Planner (CFP) - Servico Brasileiro de Apoio as Micro e Pequenas Empresas (SEBRAE)Servico Brasileiro de Apoio as Micro e Pequenas Empresas (SEBRAE), Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP), Certified Risk Professional (CRP) - UdemyUdemy**Required Skills**Accounts Receivable (AR), Accounts Receivable Management (ARM), Banking Operations, Core Banking, Customer Service, Data Analytics, Data Visualization, Financial Analysis Reporting, Process Consulting, Risk Management, Stakeholder Management, Treasury Analysis**Language**English, English**Language Proficiency -**Intermediate - B1**Additional Job Location -****Job Type**Regular**Master Skill List -**Consumer Banking - Practice**Remote Type -**Office**Work Shift -**Rotating (Philippines)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.