Construction Scheduling & Customer Care Associate

RemoteVA; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

RemoteVA, based in the Philippines, seeks an organized, professional administrator to join our construction team. You will handle customer inquiries, schedule site visits, coordinate with the construction team, and provide general administrative support to ensure smooth daily operations.

The ideal candidate should have strong English communication, basic computer skills, and the ability to manage schedules and communicate effectively with customers.

Qualifications

• Good verbal and written communication in English.
• Basic computer skills and proficiency in common office programs (Word, Excel, Outlook, Google Workspace).
• Good organizational and time-management skills.
• Professional, friendly, and customer-focused attitude.
• Ability to handle multiple tasks and priorities.

Responsibilities

• Respond to customer inquiries via phone, email and other channels.
• Schedule and confirm appointments for site visits and estimates.
• Coordinate with customers to gather project details and provide updates.
• Coordinate with estimators, contractors or managers for site visits and estimates.
• Follow up with customers regarding estimates and inquiries.
• Perform general administrative tasks including data entry, filing, and record keeping.
• Manage emails and calendars to ensure accurate scheduling.
• Support daily office operations as needed.

Skills

Communication

Scheduling

Organization

Time management

Customer focus

Tools

Microsoft Word

Excel

Outlook

Google Workspace

CRM systems

Job description

RemoteVA, based in the Philippines, seeks an organized, professional administrator to join our construction team. You will handle customer inquiries, schedule site visits, coordinate with the construction team, and provide general administrative support to ensure smooth daily operations.

The ideal candidate should have strong English communication, basic computer skills, and the ability to manage schedules and communicate effectively with customers.