About the role
The Computer Technician is responsible for the installation, maintenance, troubleshooting, repair, and support of computer systems, point-of-sale (POS) equipment, peripherals, networks, and related IT solutions. The position ensures that all hardware and software provided to clients operate efficiently while delivering excellent customer service.
NOTE: WORK LOCATION IS CEBU, TRAVEL EXPENSES, FOOD AND ACCOMMODATION IS FULLY COVERED BY THE COMPANY!
Key responsibilities
- Assemble, configure, and test desktop computers, laptops, and POS systems
- Install and configure operating systems, drivers, and software applications
- Diagnose and repair computer hardware, peripherals, and networking equipment
- Install and troubleshoot receipt printers, barcode scanners, cash drawers, customer displays, and other POS devices
- Perform preventive maintenance and regular system inspections
- Install, configure, and maintain CCTV systems, routers, switches, and wireless networks
- Assist in the deployment, installation, and configuration of TinkerPro POS software and related applications
- Provide on-site and remote technical support to customers
- Conduct user orientation and basic system training for clients
- Prepare technical reports, service documentation, and installation checklists
About you
- Graduate of Computer Technology, Information Technology, Computer Engineering, Electronics, or any related course
- Knowledge of Windows operating systems, networking, and hardware diagnostics
- Basic understanding of LAN/WAN, Wi-Fi, TCP/IP, and Internet connectivity
- Able to work independently and as part of a team
- Willing to travel and perform field service assignments
- Possesses good communication and customer service skills
- Honest, dependable, organized, and willing to learn
- Must be physically capable of lifting and transporting computer equipment when necessary
- Experience in computer repair and troubleshooting is an advantage
- Familiarity with POS systems, CCTV installation, and peripheral devices is an advantage