A local technology service provider in Cebu City is seeking a Computer Technician. Responsibilities include diagnosing and repairing hardware/software issues, performing upgrades, and providing outstanding customer support. Candidates should have a Bachelor's degree in Computer Science or a related field, and possess strong technical skills along with less than a year of experience. The role involves working in a tech shop and possibly outside Cebu.
Qualifications
Strong knowledge of computer hardware and peripherals.
Less than 1 year experience in computer repair or technical support.
Detail-oriented and effective communication skills.
Responsibilities
Diagnose and troubleshoot computer hardware and software issues.
Perform repairs and upgrades on desktops and laptops.
Provide customer service and support to clients.
Skills
Knowledge of computer hardware
Problem-solving skills
Customer service orientation
Education
Bachelor’s degree in Computer Science or related field
Job description
Responsibilities
Diagnose and troubleshoot computer hardware and software issues.
Perform repairs and upgrades on desktops, laptops, and peripherals.
Install operating systems and applications as needed.
Provide exceptional customer service and support to clients.
Maintain inventory of spare parts and tools.
Stay updated with the latest technology trends and repair techniques.
Qualifications
Educational Qualifications: Bachelor’s degree in Computer Science or related field.
Experience Level: Less than 1 year of experience in computer repair or technical support.
Skills and Competencies: Strong knowledge of computer hardware and peripherals, excellent problem-solving skills, and customer service orientation.
Responsibilities and Duties: Diagnose and repair hardware issues, provide technical support to customers, and maintain accurate records of repairs.
Working Conditions: Primarily in a tech shop environment, may involve occasional onsite visits.
Qualities and Traits: Detail-oriented, patient, and able to communicate effectively with customers.