IT Support Technician Staff

Dempsey Resource Management Inc.

Cebu City

On-site

PHP 279,000 - 290,160

Full time

14 days+

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Job summary

A leading resource management firm in Cebu City is seeking an IT Support Specialist to assist their restaurant branches with POS and network issues. The role involves troubleshooting hardware and software problems, executing IT projects, and responding to technical incidents promptly. Candidates should have a skill set that includes basic networking, hardware support, and good communication with users. A willingness to travel for support is essential. Competitive salary offered with allowances.

Qualifications

Experience providing support for POS and network issues.
Ability to perform remote troubleshooting for hardware and application-based issues.
Willingness to travel to different locations for support.

Responsibilities

Assist in the planning and execution of IT projects.
Respond to and resolve technical incidents and service requests in a timely manner.
Escalate unresolved issues to the next level of support when needed.

Skills

Basic Networking

Basic Troubleshooting

Basic Hardware Support

Basic Software Support

Basic Communication

Basic POS setup

Basic CCTV configuration

Basic troubleshooting Printer

Job description

We are looking for someone who can support our restaurant branches with POS and network issues. Your job is to make sure every store can operate smoothly even when technical problems happen. Respond to and resolve technical incidents and service requests in a timely manner.

Responsibilities

Can Assist in the planning and execution of IT projects
Perform remote troubleshooting through diagnostic techniques and pertinent questions to hardware and application-based issues
Escalate unresolved issues to the next level of support when needed

Qualifications