Commercial Analytics Manager

foodpanda; Taguig; On-site; PHP 480,000 - 720,000; Full time

Job summary

foodpanda is seeking a data-driven Analyst to join our Manila-based Commercial Analytics team. You will manage restaurant master data, monitor data quality, and create reports that guide revenue decisions.

Required skills include SQL and BI tools, Salesforce experience, and strong communication to coordinate with Account Management, Sales, Growth, Marketing, and Finance.

Qualifications

• Bachelor's degree in Business, Economics, Statistics or similar quantitative field.
• 4-5 years of experience in data reporting, analysis, and insighting.
• Experience with large datasets and basic data analysis tools (Google Sheets, MS Excel).
• Knowledge of SQL and BI tools such as Google Data Studio and Tableau.
• Experience with Salesforce or other CRM tools.
• Structured problem solving with strong analytical and organizational skills.
• Good communication and ability to liaise with cross-functional teams.

Responsibilities

• Manage restaurant master data and ensure all entries are correct and up-to-date.
• Create and oversee processes monitoring data accuracy in Salesforce and other databases.
• Coordinate with Account Management, Sales, Growth, Marketing, and Finance to standardize processes.
• Track, monitor, and influence performance indicators through insightful reports.
• Identify opportunities to grow revenue and monetization across the NCR vendor portfolio.
• Analyze vendor and portfolio performance to identify high-impact interventions.
• Build prioritization frameworks to guide Account Managers on focus areas.
• Evaluate strategies and scale marketing campaigns for customer acquisition and retention.

Skills

Analytical thinking

Communication skills

Team player

Problem solving

Organizational skills

Education

Bachelor's degree in Business, Economics, Statistics or similar

Tools

SQL

Google Data Studio

Tableau

Salesforce

Google Sheets

MS Excel

Job description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

Job Description

• Manage restaurant master data, making sure that all entries are correct and up-to-date;
• Create and oversee processes that monitor accuracy of records on Salesforce, and other Commercial databases;
• Coordinate with various stakeholders both within and outside the Commercial Department (Account Management, Sales, Growth and Marketing, and Finance) to introduce new, and standardize existing processes;
• Work closely with various teams within the Commercial Department to track, monitor, and influence performance indicators of the business through the creation of insightful reports that drive data-driven decisions;
• Identify opportunities to grow revenue and improve monetization across the NCR vendor portfolio.
• Analyze vendor and portfolio performance to determine which commercial products or interventions have the highest potential impact.
• Build actionable prioritization frameworks to guide Account Managers on where to focus and
• Evaluate strategies and scale up adoption of marketing solutions, and campaigns and promotions aimed at driving customer acquisition and retention, and restaurant growth.

Qualifications

• A Bachelor's degree in Business, Economics, Statistics or any other similar quantitative field
• 4 - 5 years of experience in data reporting, analysis, and insighting
• Ability to work with large datasets, proficiency in using basic data analysis tools such as Google Sheets and MS Excel
• Knowledge of SQL, and experience working with business intelligence tools like Google Data Studio, Tableau are a plus
• Experience working with Salesforce or other similar CRM tool is a plus
• Structured problem solving ability with excellent analytical and organizational skills
• Good communication skills, i.e. must be able to liaise well with different teams
• Team player but can work independently
• Required language(s): English and Filipino