Commercial Analytics Manager

foodpanda; Pateros; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

foodpanda in Manila is seeking a data reporting and analytics professional to manage restaurant master data, monitor records in Salesforce, and collaborate across Account Management, Sales, Growth, Marketing, and Finance to drive data-driven decisions.

You will analyze vendor performance, identify monetization opportunities, and develop frameworks to guide Account Managers, while supporting campaigns for customer acquisition and retention.

Qualifications

• Bachelor's degree in Business, Economics, Statistics or any other similar quantitative field.
• 4 - 5 years of experience in data reporting, analysis, and insighting.
• Ability to work with large datasets, proficiency in Google Sheets and MS Excel.
• Knowledge of SQL, and experience with BI tools like Google Data Studio, Tableau.
• Salesforce or other CRM experience is a plus.
• Structured problem solving with analytical and organizational skills.
• Good communication skills to liaise with different teams.
• Team player but able to work independently.
• Required languages: English and Filipino.

Responsibilities

• Manage restaurant master data, ensuring entries are correct and up-to-date.
• Create and oversee processes to monitor accuracy of records on Salesforce and other Commercial databases.
• Coordinate with Account Management, Sales, Growth, Marketing, and Finance to standardize processes.
• Track, monitor, and influence business performance through insightful reports.
• Identify opportunities to grow revenue and monetize across the NCR vendor portfolio.
• Analyze vendor and portfolio performance to determine high-impact interventions.
• Build prioritization frameworks to guide Account Managers.
• Evaluate strategies and scale marketing campaigns for customer acquisition and retention.

Skills

Data reporting

Data analysis

Insighting

Problem solving

Communication

Team player

Independent work

Education

Bachelor's degree in Business, Economics, Statistics or quantitative field

Tools

SQL

Google Sheets

MS Excel

Google Data Studio

Tableau

Salesforce

Job description

About the opportunity

Responsibilities

• Manage restaurant master data, making sure that all entries are correct and up-to-date;
• Create and oversee processes that monitor accuracy of records on Salesforce, and other Commercial databases;
• Coordinate with various stakeholders both within and outside the Commercial Department (Account Management, Sales, Growth and Marketing, and Finance) to introduce new, and standardize existing processes;
• Work closely with various teams within the Commercial Department to track, monitor, and influence performance indicators of the business through the creation of insightful reports that drive data-driven decisions;
• Identify opportunities to grow revenue and improve monetization across the NCR vendor portfolio.
• Analyze vendor and portfolio performance to determine which commercial products or interventions have the highest potential impact.
• Build actionable prioritization frameworks to guide Account Managers on where to focus and
• Evaluate strategies and scale up adoption of marketing solutions, and campaigns and promotions aimed at driving customer acquisition and retention, and restaurant growth.

What you need to be successful

• A Bachelor's degree in Business, Economics, Statistics or any other similar quantitative field
• 4 - 5 years of experience in data reporting, analysis, and insighting
• Ability to work with large datasets, proficiency in using basic data analysis tools such as Google Sheets and MS Excel
• Knowledge of SQL, and experience working with business intelligence tools like Google Data Studio, Tableau are a plus
• Experience working with Salesforce or other similar CRM tool is a plus
• Structured problem solving ability with excellent analytical and organizational skills
• Good communication skills, i.e. must be able to liaise well with different teams
• Team player but can work independently
• Required language(s): English and Filipino

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.