Collector Specialist/Telecollector

JK Capital Finance Inc; Pasig; On-site; PHP 201,000 - 290,000; Full time

Job summary

JK Capital Finance Inc in Pasig is seeking a Debt Collection Specialist to handle past-due accounts and contact borrowers through calls, texts, and emails. You will organize files, record payments, and monitor commitment schedules within the collections system.

The role includes skip tracing and fieldwork, with emphasis on accuracy, efficiency, and compliance while advising borrowers on repayment options and next steps.

Qualifications

• Graduate of any four-year business-related course.
• Preferably with at least 2 years work-related experience.
• Has the ability to work in a fast-paced environment.
• Can do fieldwork and skip tracing.
• Organized, resourceful, systematic, proactive, and can work with minimum supervision.
• Computer-proficient.

Responsibilities

• Placing phone calls, text messaging, emails to past due clients.
• Inbound and Outbound calls.
• Organizing customer files and records in the system.
• Recording of payments.
• Monitor commitment schedule of clients.
• Administrative work for the collection department like filing of documents, photocopying, scanning, sorting of documents.
• Responsible for account research, including skip tracing – ensuring that borrowers contact and information are updated
• Advise customers of necessary actions and strategies for debt repayment and possible legal actions for non-payments and bouncing check issued.
• Persuade customers to pay amounts due or avail easy payment programs like the restructuring and compromise agreement.
• Skip Tracing/ Field work.

Education

Bachelor's degree or four-year business-related course

Tools

Computer Proficiency

Job description

Job Description:

• Placing phone calls, text messaging, emails to past due clients. Responsible for
• Inbound and Outbound calls
• Organizing customer files and records in the system
• Recording of payments
• Monitor commitment schedule of clients
• Administrative work for the collection department like filing of documents, photocopying, scanning, sorting of documents etc.
• Responsible for account research, including skip tracing – ensuring that borrowers contact and information are updated
• Advise customers of necessary actions and strategies for debt repayment and possible legal actions for non-payments and bouncing check issued.
• Persuade customers to pay amounts due or avail easy payment programs like the restructuring and compromise agreement.
• Skip Tracing/ Field work.

Qualifications:

• Graduate of any four-year business-related course.
• Preferably with at least 2 years work-related experience.
• Has the ability to work in a fast-paced environment.
• Can do fieldwork and skip tracing.
• Organized, resourceful, systematic, proactive, and can work with minimum supervision.
• Computer-proficient.