Collections Team Lead - Onsite Travel Outbound

TASQ Staffing Solutions; Quezon City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A staffing solutions company located in Quezon City is seeking a Collections Supervisor to lead a team in outbound collections. The ideal candidate has at least 2 years of team leadership experience and 1 year as a collections supervisor in relevant industries. Responsibilities include mentoring team members, monitoring performance, and fostering a positive work environment. This position is 100% onsite with a 24x7 shift schedule.

Qualifications

• Minimum of 2 years team lead experience in relevant fields.
• 1 year of experience as a collections supervisor.

Responsibilities

• Lead and mentor team members to achieve their best.
• Monitor performance metrics and conduct reviews.
• Provide training on collections and customer service.
• Manage schedules and staffing for operational needs.
• Create a positive, collaborative work environment.

Skills

Team leadership

Coaching and training

Performance monitoring

Workforce management

Communication skills

Education

At least 2 years in college

Job description

A staffing solutions company located in Quezon City is seeking a Collections Supervisor to lead a team in outbound collections. The ideal candidate has at least 2 years of team leadership experience and 1 year as a collections supervisor in relevant industries. Responsibilities include mentoring team members, monitoring performance, and fostering a positive work environment. This position is 100% onsite with a 24x7 shift schedule.