Travel Outbound Collections Lead | Strategic Impact

TASQ Staffing Solutions; Quezon City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A staffing solutions company is seeking an experienced Team Lead for Outbound Collections in Quezon City. The role requires at least 2 years of college education and a minimum of 2 years of relevant leadership experience in collections. The selected candidate will analyze workloads, manage customer relationships, and ensure efficient collections while maintaining compliance. This position is 100% onsite and follows US business hours, demanding strong management and analytical skills.

Qualifications

• Finished at least 2 years in college without back subjects.
• At least 2 years of experience as Team Lead.
• Must have Collections experience.

Responsibilities

• Analyze workload and plan capacity according to company guidelines.
• Build and maintain strong customer relationships for satisfaction and loyalty.
• Manage customer credit proactively.
• Work closely with Sales, Customer Service, and Data teams.
• Oversee collections to improve receivables metrics.
• Ensure accurate and timely audit compliance.
• Handle and resolve escalations professionally.

Skills

Team Leadership

Collections Management

Customer Relationship Management

Education

At least 2 years in college

Job description

A staffing solutions company is seeking an experienced Team Lead for Outbound Collections in Quezon City. The role requires at least 2 years of college education and a minimum of 2 years of relevant leadership experience in collections. The selected candidate will analyze workloads, manage customer relationships, and ensure efficient collections while maintaining compliance. This position is 100% onsite and follows US business hours, demanding strong management and analytical skills.