Collections Specialist: Recoveries & Payments

Bank of Commerce (Philippines); Mandaluyong; Presencial; PHP 167.000 - 335.000; Jornada completa

Descripción de la vacante

Bank of Commerce (Philippines) is seeking an entry-level Collections Associate to perform collections on assigned accounts and maintain customer goodwill. The role focuses on safe and compliant collection practices to minimize bad debt losses while meeting productivity benchmarks.

You will contact debtors via calls, letters, e-mails and SMS, record activities, update client information, and support team goals through accurate data entry and timely follow-ups.

Formación

• Fresh graduates of any business‑related course.
• Detail‑oriented, organized, and eager to learn.
• Strong willingness to develop skills in collections and customer service.

Responsabilidades

• Performs collection efforts through call outs, collection letters, e-mails and SMS
• Records collection efforts made for each account
• Initiates account maintenance by preparing and recording requests for reversals and updating client information
• Reconciles accounts as necessary
• Prepares LIS for housing loan repricing and other related tasks
• Complies with all Collections Procedures and Processes

Conocimientos

Detail-oriented

Organized

Eager to learn

Educación

Business-related degree

Descripción del empleo

Bank of Commerce (Philippines) is seeking an entry-level Collections Associate to perform collections on assigned accounts and maintain customer goodwill. The role focuses on safe and compliant collection practices to minimize bad debt losses while meeting productivity benchmarks.

You will contact debtors via calls, letters, e-mails and SMS, record activities, update client information, and support team goals through accurate data entry and timely follow-ups.