Senior Debt Collections Specialist — On-site, Bonus & HMO
Gratitude Jobs Ahead Hr Inc
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Benefits offered by this job
Job summary
Gratitude Jobs Ahead Hr Inc in Quezon City is seeking a CSR Collection Associate for an on-site role. You will handle inbound and outbound calls for debt collection and negotiate payment arrangements with clients to resolve outstanding balances.
Requirements include a Bachelor's degree in Business Administration or related field and 5–8 years of experience in collections or customer service. You will maintain records, educate clients on payment options, and collaborate with the team to hit
Qualifications
- Bachelor's degree in Business Administration or related field.
- 5–8 years of experience in collections or customer service.
- Excellent communication and negotiation skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle a fast-paced environment with multiple priorities.
Responsibilities
- Handle inbound and outbound calls for debt collection.
- Negotiate payment arrangements with clients to resolve debts.
- Maintain accurate records of interactions and payment plans.
- Educate clients about payment options and credit impact.
- Collaborate with team to meet collection targets.
Skills
Education
Job description
Gratitude Jobs Ahead Hr Inc in Quezon City is seeking a CSR Collection Associate for an on-site role. You will handle inbound and outbound calls for debt collection and negotiate payment arrangements with clients to resolve outstanding balances.
Requirements include a Bachelor's degree in Business Administration or related field and 5–8 years of experience in collections or customer service. You will maintain records, educate clients on payment options, and collaborate with the team to hit
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